Your play controls

Lizaro Casino responsible gambling: tools that suit your budget

Play only from 18+, and every Lizaro Casino account holds deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Operating under licence 32520-2498-R-319891 since 2009, audited by iTech Labs and GLI

Protection at a glance

The essentials that keep play in proportion

Five facts that settle the age, the licence, the register and where to find help.

Minimum age18+

Regulator and licenceUK Gambling Commission, 32520-2498-R-319891

National exclusion registerGAMSTOP

GamCare helpline0808 8020 133

Limit and exclusion help[email protected]

Wondering what is available?

From no ceiling to a cap you choose

Settles the worry that nothing stands between a long session and your bank balance.

Planned spending, not spent

This tool caps how much you move into your account, so switch it on before your first deposit and keep every session inside a figure you planned when calm.

When a bad run starts

Loss limits stop the chasing after a bad run by capping what you can lose; set one at the start of a fresh week if you notice stretching to recover.

Turn reminders on

These reminders arrive while you play and show how long you have been signed in, so turn them on if a quick visit often turns into several hours.

Out of reach when needed

An exclusion locks you out of your own account for the period you pick and blocks promotional messages; use it when a pause or a limit has not been enough.

Set your check-ins

Pop-up checks break up a long session with a note of how much time has passed, so enable them whenever you want your play to be interrupted and reviewed.

The moment you decide

From good intention to a cap that holds

Useful the moment you decide that a figure should be fixed before, not after, the next session.

Open your profile

Open your profile and find the responsible gambling section. Check that the page is loading under your own sign-in, not a shared device.

What can you cap?

Choose deposit limits or loss limits. Read what each one caps, since one governs what goes in and the other what can go out.

Pick your span

Decide whether the cap covers a day, a week or a month. Pick the shortest span that matches how often you play, rather than the widest one.

Look for confirmation

Confirm the change and look for the on-screen note that it is active. Lowering is immediate, while a higher figure waits and can be withdrawn.

How long do you want to be away?

A clearer head this week. A time-out lives in your account and covers a break of hours or days. You switch it on in the safer gambling section, and play is blocked until the period you picked runs out. It cannot be shortened early.

Closed for a long stretch. Self-exclusion in the casino account closes access for a long period and cannot be undone early. Start it from the safer gambling section and the block applies straight away. Your balance stays yours to withdraw once the exclusion ends.

One stop across UK sites. Away from our site alone, there is GAMSTOP, run by The National Online Self Exclusion Scheme Limited. Signing up covers other UK operators too, for a minimum of six months. Registration happens at gamstop.co.uk and can take up to twenty-four hours to take effect. gamstop.co.uk

Support that costs nothing

Who can you speak to today?

Many players worry that asking for help means a lecture or a bill; neither happens.

National Gambling Helpline (GamCare)

GamCare runs the National Gambling Helpline for anyone affected by gambling, players and relatives alike. It answers at any hour, every day, free of charge, and what you say stays confidential. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous offers peer-led meetings where people speak openly about their own experience. No appointment is needed, family and friends are welcome at mixed meetings, and calls are free. gamblersanonymous.org.uk

When the fun runs out

Spotted early, these patterns are easier to change, and a spending cap or a short pause is the simplest first move. Adjusting one setting in your account keeps the pastime on the fun side of the line.

Look at your own week and see how many of these feel familiar.

Spending more than you planned to
Chasing a loss with another deposit
Playing longer than you meant
Hiding your play from people close to you
Borrowing money to keep playing
Feeling flat or tense away from the site
Promising to stop and going back

Six things players ask

Can I stop playing at Lizaro Casino for good?

Clears up the biggest worry: whether a limit or a pause can be undone behind your back.

Why does Lizaro Casino ask me to confirm my age?+

Your account shows an age check as soon as you sign up, because play here is for adults of 18 and over only. Confirming it keeps underage players out and keeps the licence held with the UK Gambling Commission intact. Verification also unlocks withdrawals later.

If I exclude myself here, does it cover other UK sites?+

In your account, self-exclusion applies to Lizaro Casino alone. To block yourself across other UK-licensed sites, join GAMSTOP, the national scheme run by The National Online Self Exclusion Scheme Limited, which offers periods from 6 months to 5 years. Joining both covers every base.

How do I shut my account permanently?+

Your account settings hold a closure route, and our support team at [email protected] can close it for you on request, at any hour. Closure is the firmest option when you want no way back in. Ask for it in writing so you keep a record.

My partner plays too much; where can I get advice?+

Support at home starts with the National Gambling Helpline on 0808 8020 133, free and open around the clock, and its advisers speak to relatives as well as players. Gamblers Anonymous also runs meetings for families and friends. Neither asks you to bring the player along.

Can I ask for my self-exclusion to be lifted sooner?+

No. Once your account carries a self-exclusion, it stands for the full period you picked and cannot be shortened, even if you ask us. That firmness is the point: it holds when your resolve dips. When the period ends, the account stays closed until you choose to return.

Where do I change a deposit limit I set last month?+

Your account has a limits area, the same one where the cap was first set, and any change is made there. Limits are best chosen before a session rather than after a loss. Confirmation appears on screen once the new figure is saved.